Privacy &
clear expectations.

Website purpose

This website introduces KOTRAVAN LABS and its portfolio of software for financial crime prevention and detection. Product scope, delivery and service terms are established through an agreed engagement. Website information is not legal advice or a compliance certification.

Enquiry form

When you choose Send enquiry, your name, email, organisation and requirements are transmitted securely through Cloudflare and Microsoft 365 to our Contact mailbox. We use them to assess and respond to your enquiry. We do not use enquiry details for advertising. Only submit information you are authorised to share. You may instead prepare, copy or download a brief locally without sending it.

Correspondence is retained while needed for your enquiry or engagement and applicable business obligations. Contact us to request access, correction or deletion; any applicable retention obligations will be considered.

Cookies, analytics and hosting

The site does not add marketing analytics or advertising trackers. Cloudflare Turnstile is used on enquiry pages to help prevent automated abuse and may process browser and device signals under Cloudflare’s privacy policy. The welcome acknowledgement is stored in browser session storage. The hosting platform may process technical request information or authentication data under its own policies. Fonts and visual assets are served locally; the site does not request a third-party font service.

Sensitive information

Do not enter customer identifiers, account numbers or confidential transaction records. Product data-handling and retention policies will be documented separately for deployed products and client agreements.

Contact information

For business enquiries, use the contact details on our Contact Us page. Business enquiries can be sent to contact@kotravan.com; product-support requests to support@kotravan.com. This page will be updated if our information-handling practices change.

Accessibility

The website is designed with semantic navigation, keyboard controls, visible focus states and responsive layouts. The Contact Us page explains the current contact arrangements.